Returns & Refunds

Due to the nature of our coffee products, Essential Living Coffee Co. does not accept routine returns or exchanges.

If your order arrives damaged, defective, or incorrect, please contact us promptly at rb@essentiallivingcoffee.com with your order number and details about the issue. Photos may be requested so we can evaluate the problem.

If your claim is approved, Essential Living Coffee Co. may provide a replacement or refund, as appropriate.

Exchanges

We do not accept exchanges.

Non-Returnable Products

Opened or used coffee products cannot be returned. Products are also not eligible for return due to personal taste preferences.

Order Issues

If you receive the wrong product or your order arrives damaged or defective, contact us at rb@essentiallivingcoffee.com so we can work to resolve the issue.